FAQs


Are these dolls illegal?
    We do not associate ourselves with child dolls. You may have heard in the news about dolls being seized and being linked to child pedophilia. However, all of our dolls are adult size with adult features making them all legal to sell, ship and own. We pride ourselves in being a business with integrity. If you share the same values that we do, browse our dolls here.
    What is included with my purchase?

      A purchase of our dolls includes the doll, cleaning tools, combs, gloves, wig, vaginal warmer, and clothes.


      How long will it take to receive my doll?

        We offer FREE global shipping on all products!

          In some countries such as Australia, Canada, New Zealand, Europe and South America import taxes might be required at delivery. This is government regulated, and it is required by some countries. It can typically range from $50 to $200 and up, depending on the doll and quantities. Buyer is responsible for import taxes and fees. Please contact us if you have any questions.

          Please allow 7 days for creation because make each doll specifically for the buyer.  After creation allow 10-25 days for shipping.

          If you make a custom doll with additional features such as: heated body, pubic hair, and removable vagina, please expect a slightly longer shipping time. The production time to make these features is around 12 to 15 days before it is shipped. Expect another week in transit, so around 25 days total to make it to your destination. Because this is a custom product created just for you, once production of your custom doll has begun your order may not be cancelled for any reason.


          Will my neighbors know what I bought?

            Shipment is discreet. the product is shipped in a discreet package to respect your privacy. Signature is required for delivery.

            We will send you the tracking number and shipping update emails. Please feel free to follow up with us at info@mydearsexdoll.com

             

            What are the dimensions of the doll’s orifices?

              Vagina depth: 18cm

              Anal depth: 17cm

              Oral depth: 13cm (giving and taking)

              *Note: not all dolls have all 3 orifices. Please read the description of the dolls you are purchasing to ensure satisfaction.


              Can I return my doll if I don’t want her?

                Due to the nature of these products all companions come AS IS without warranty of any kind, and NO RETURNS.

                You can read more about returns on our return policy page at the bottom of our home page. You can also click here.


                Can I exchange my doll?

                  We only replace dolls if they are defective or damaged. If you need to exchange it for the same companion, send us an email at info@mydearsexdoll.com

                  You can read more about exchanges on our return policy page at the bottom of our home page. You can also click here.